AMMO'S INFLUENCER BIBLE:
7 Key Truths About Word-of-Mouth
Marketing
To know what you know. To know what you do
not know. That is true knowledge. -Confucius
#1 The power of word-of-mouth is staggering
With the number of media exploding and
marketing becoming more pervasive, the
channel with the greatest influence in
America is not radio, TV, print or on the
web, but the "human" channel of individual,
person-to-person communication.
#2 The old rules of marketing no longer
apply
Traditional marketing alone will not reach
today's consumer. Media fragmentation has
lessened the effectiveness of mass media.
Roper reports that only 1 in 5 Americans
watch TV commercials. While traditional
marketing provides frequency and reach,
Influencer marketing programs are being
cited as an essential medium to provide
direct interaction, credible word-of-mouth
and product trial.
#3 Influencers are not the über-hip, they
exist everywhere
Influencers are the "go to" people for
advice and recommendations within their peer
groups. If a brand can harness their power
and develop relationships with consumers,
the resulting effect will be deep
(connective) and wide (populative).
#4 While Influencers frequently influence
in more than one category, no Influencers
influence in every category
The quickest route to backlash is to
constantly target the same consumers. Each
project must be approached with a fresh eye
as to who is and isn't influential on the
subject and how to credibly reach them.
Consumers are marketing savvy. They
understand when and how brands market to
them. They will support a brand as long as
they feel there is a "fair value exchange"
of experiences, access and information that
only a small group receives.
#5 Know thy Influencer
Do your homework: understand what motivates
a target consumer. Go to where they live,
work and play to observe and interact.
Design programs that speak to their
lifestyle and the payoff will be huge.
#6 Movements don't always start in the
large urban markets
While large urban cities are important
launching grounds for consumer movements,
brands shouldn't discount the impact of
smaller markets. The added bonus: brands can
make a bigger impact for less money.
#7 Experience and trial are the key to
winning consumers
Hype is no longer cool; being real wins
these days. Today's successful brands must
create a positive, relevant experience that
will be shared with friends. However, it's
not enough to just get the product in their
hands. A brand must do its homework to
connect with key consumers in the right
places, at the right time and in the right
ways.